Other Overseas Positions
Transfer and Airport Co-ordinator
Background to the role
Organisation of Airport and Transfers in France and Switzerland to achieve the best possible service within our budget.
Reporting to
Logistics and Transport Manager
Direct Reports
Resort Managers for transfers and Airports
Location
Chamonix Office
Responsibilities
Key responsibilities will include:
- During the season co-ordinate figures with resort managers to order transfers in the best possible way to achieve the dual objectives of maximising quality and keeping within our budget..
- Liaise constantly with resort teams on how the transfers are operating and implement changes if need be
- Take charge of one of our airport gateways by managing the operation in and out of that airport.
- Assume responsibility for the smooth flow of guests through the airport, the greeting of guests and their onward transfer
- Organise the staffing of the airport to achieve the above
- Diligently check all invoices as they come in and check cost of transfers on a weekly basis
- Provide good cost analysis of transport year on year, week on week.
- Liaise in local language with coach operators to ensure good partnership and solve problems when they arise in a tactful manner.
To assist with
- Pre-season planning. Meet with all coach operators to discuss winter transfers from the airports to resort and help negotiate prices and conditions. Make cost comparisons between the different operators and recommendations as to which operator to use.
- Assess problems encountered during the previous season and take positive steps to implement changes for the coming season
- Make contingency plans for delays and problems
- Look at airport organisation and staff levels with logistics manager
- Paper work and logistics of vehicles.
The above list of job duties is not exclusive or exhaustive and you will be required to undertake such tasks as may be reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of your role.
The Candidate
Specific skills, experience and qualities we are looking for from the ideal candidate:
- Excellent organisational skills
- Good communicator
- Good spoken French
- Excellent Microsoft Excel and PC Skills
- Ability to inspire a team and coach partners
- Good attention to detail
- Minimum 3 years experience in Overseas Tour Operations in a key role such as Resort Manager
- Dedicated to achieving high standards
- Ability to self-motivate and work long hours when the need arise
- Calm under pressure
- 5 years plus clean driving Licence