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Hospitality & Front of House Roles

If you have a passion for delivering excellent customer service and the hospitality industry then our hotels are most definitely for you! We want staff at all levels who are passionate and dedicated with a professional can-do, will-do attitude. Working within one of our hotels is a fantastic opportunity to expand your existing hospitality experience within the travel industry and make it a career. For further information about these roles, view our current jobs available.

Hotel Manager Leading your team to deliver exceptional service and memorable experiences to our valued hotel guests. Day-to-day control over all aspects of running a hotel. Setting the standards and being the example from day one is what's required to succeed in this challenging but rewarding role.

Assistant Hotel Manager Day-to-day support for the Hotel Manager and deputise in their absence. This is the perfect stepping stone to becoming a Hotel Manager. Learning from their experience and managing under the guidance of a good Assistant Hotel Manager will make the Hotel Manager redundant.  

Shift Supervisor Supporting the management team in running the team on specific shifts. That could be breakfast service, housekeeping, afternoon tea or dinner, along with some other specific back-of-house responsibilities such as linen and laundry stores. An eye for detail, stamina and a good amount of adaptability will see you to succeed as a shift supervisor. 

Hotel Assistant The backbone of the hotel operation. Without a team of committed, hardworking, service-driven Hotel Assistants, the management team would struggle to operate successfully. A challenging and fun role where you get to experience all aspects of hotel operations. The key is getting the balance between work and play exactly right. 

For more detail on each role, please click on the job you are interested in applying for.

FAQs

The winter season for the majority of staff spans from end of November to the end of April. Management teams will start earlier in mid-November. We do also offer late start positions for those people who are unable to start until January.
All of our teams in our Chalet Hotels work in a shift pattern. This will either be in the form of a split shift, or a longer morning or evening shift depending on the duties that need to be covered in the Chalet Hotel. All chalet staff work split shifts to ensure that the morning and evening duties are covered.
Positions are allocated on a first come, first served basis, so those that apply earlier are more likely to be able to be placed in a resort of their choosing, however it is still dependent on interview performance and suitability for the resort including such considerations as being a first time skier and language skills requirements.

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Eligibility

Eligibility

Inghams
Esprit
Santa's Lapland