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Hotel Receptionist

Covering all reception duties within our Chalet Hotels and providing a contact service for the guests

As a Hotel Receptionist, you will be part of the Chalet Hotel’s management team, ensuring that the day to day running of reception meets our guest’s expectations, including all admin duties within our Chalet Hotels, and providing a point of contact for our guests.

You will be expected to take the lead in ensuring that our guests’ holidays run smoothly, meeting their requests and organising entertainment or external requirements including ski schools bookings and equipment hire for example.  

You will need extremely good people skills, be calm and organised and be able to deal with problems in a professional manner. Your role will involve administrative work for the Hotel Manager and also includes some accounts and cash handling work. 

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FAQs

The winter season for the majority of staff spans from the end of November to the end of April. Management teams will start earlier in mid-November. We do also offer late start positions for those people who are unable to start until January.
It is of a significant advantage that anyone taking on the role of a resort Rep in resort has winter mountain experience and ideally is a skier as you need to be confident and knowledgeable in your role from the start of the season. However our recruitment process will review each application made on an individual basis.
It is of definite benefit to be able to speak the local language to at least a conversational level as you will be dealing with suppliers in resort and coach drivers weekly. It is however not a mandatory requirement and we find that many people pick up sufficient spoken language skills once they are overseas and therefore we assess applications on a case by case basis.

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Recruiting for: Inghams Ski Total Esprit Santa's Lapland