Hospitality and Front of House

If you have a passion for delivering excellent customer service and the hospitality industry then our Chalet and Chalet Hotels are most definitely for you! We want staff at all levels with a professional can-do, will do attitude, who will work together to ensure our guests have a truly unforgettable holiday. Working within one of our Chalet Hotels is a fantastic opportunity to expand your hospitality experience within the travel industry and potentially make it a career. We have a variety of roles available from housekeeping to bar and restaurant service.

Recruitment Manager

Chris Lovelock, Talent Acquisition Manager

Having worked in the travel industry for 11 years, I have worked several winter seasons in Austria and Lapland followed by two summers in the UK Recruitment Department. Now based full time in the UK, I have the pleasure of heading to Lapland for the Christmas period working with the Lapland Team to provide the most intense and exciting program we have. Who wouldn't want to spend Christmas with the REAL Santa Claus in his native country? 'Who am I?' – I am not a morning person, I need 4 alarm clocks to get me up! I have to have a big cup of tea first thing. I have perfected my snowboarding during my time overseas and Selva val Gardena in the Italian Dolomites, which is where I would choose for my winter holiday.

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FAQs

How long is the winter season?

The winter season for the majority of staff spans from end of November to the end of April. Management teams will start earlier in mid-November. We do also offer late start positions for those people who are unable to start until January.

What will my working day be like?

All of our teams in our Chalet Hotels work in a shift pattern. This will either be in the form of a split shift, or a longer morning or evening shift depending on the duties that need to be covered in the Chalet Hotel. All chalet staff work split shifts to ensure that the morning and evening duties are covered.

Do I get to choose which resort I go to?

Positions are allocated on a first come, first served basis, so those that apply earlier are more likely to be able to be placed in a resort of their choosing, however it is still dependent on interview performance and suitability for the resort including such considerations as being a first time skier and language skills requirements.