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Inghams Santa Breaks Representative

Responsible for the day to day customer service delivery for the Santa Breaks guests

There are many aspects of being an Inghams Santa Breaks Representative, from delivering welcome meetings, providing entertainment at Gala Dinner and accompanying guests on excursions to name just a few. With a varied amount of duties, this role is not only exciting and engaging but also brings new and exciting challenges every day.

You will be working in Finnish Lapland inside the Arctic Circle where minus temperatures and limited daylight will be part of your day to day life. 

Your role will be to provide the Inghams guests with the highest level of service and standards in line with our company values and to maintain our excellent reputation.

This position requires stamina, patience and an empathy with excited children and demanding parents in what is considered to be a holiday experience of a lifetime.  Guests have high expectations which need to be exceeded!  A sense of fun and adventure with animation skills are an advantage. 

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FAQs

The winter season for the majority of staff spans from the end of November to the end of April. Management teams will start earlier in mid-November. We do also offer late start positions for those people who are unable to start until January.
It is of a significant advantage that anyone taking on the role of a resort Rep in resort has winter mountain experience and ideally is a skier as you need to be confident and knowledgeable in your role from the start of the season. However our recruitment process will review each application made on an individual basis.
It is of definite benefit to be able to speak the local language to at least a conversational level as you will be dealing with suppliers in resort and coach drivers weekly. It is however not a mandatory requirement and we find that many people pick up sufficient spoken language skills once they are overseas and therefore we assess applications on a case by case basis.

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Recruiting for: Inghams Ski Total Esprit Santa's Lapland