santa-header

Finland Resort Representative

Responsible for the day to day customer service delivery in our Lapland resorts.

You will be working in Finnish Lapland inside the Arctic Circle where minus temperatures and limited daylight will be part of your day to day life. Our Representatives are the face of the company on guests’ arrival so you will be friendly, professional, hardworking and conscientious with excellent organisational and communication skills.

No two days are the same as a resort representative; working independently or as a part of a team in our Lapland resorts, you will be tasked to provide excellent standards of guests service and care.

Your responsibilities will include assisting the Resort Manager with guest welfare and enhancing the customer's experience, accompany transfers to and from the airport, hold informative welcome meetings, organise, accompany and guide guests on events/excursions and maintain involvement in guest activities, such as husky and reindeer safaris, plus visits to Santa.  

Apply now PDF job description

Explore

Our Jobs

Our Jobs

View all summer and winter opportunities overseas

Our Team

Our Team

Meet our team of recruiters with over 100 seasons experience

Our Brands

Our Brands

Find out more about each of the unique brands

Our Partners

Our Partners

Creating year-round job opportunities

Recruiting for: Inghams Ski Total Esprit Santa's Lapland